Helpful tips

Can I exchange Swarovski?

Can I exchange Swarovski?

CAN I EXCHANGE MY PURCHASE? It is not possible to replace, nor exchange, returned products. Unwanted items would need to be returned per our returns policy. Please place a new online order for the correct product you need.

Can I return Swarovski in store without receipt?

If returning an independent swarovski store without a receipt that of returned items must be attached to ensure you instantly while stores. What payment processor nor exchange policy in return policies and without notice you.

Does Swarovski replace missing crystals?

Swarovski | Crystal Classics. Swarovski has a two year warranty on jewelry! All warranted defects will be either repaired pending feasibility and availability of replacement parts, or replaced or substituted with a piece of adequate value as determined by Swarovski.

How do I make a return to store?

In-Store Returns: You will likely need the receipt or invoice to return the item for a full refund. Some stores will refund without a receipt, but others may only give a replacement or store credit. Collect the item. Bring the item to the store, along with all original packing materials and accessories.

How long is Swarovski warranty?

two years
The warranty period is two years from receipt of the Product(s). This warranty does not cover damage to Products caused by accident, misuse and abuse, modification, attempted repair, negligence after purchase, ordinary wear and tear and/or failure to follow the Product’s care advice.

Does Swarovski do refunds?

There are no refunds for change of mind, but Swarovski is pleased to offer an exchange. Change of mind exchanges for products in saleable condition (in its original packaging, unworn, unused and as sold) can be made within 30 days of purchase with a satisfactory proof of purchase.

Is it safe to wear Swarovski crystal?

2. Swarovski Crystals Safe. It’s understandable that you could have a fear about the lead oxide within crystals. Fortunately, lead oxide is completely safe to wear in crystal jewelry.

Are Swarovski crystals valuable?

Swarovski crystals are non-precious lead glass meaning that the intrinsic value of the material is not very high. They do have a valuable brand name, however, which causes them to have higher prices compared to other crystal suppliers.

How do you keep Swarovski crystals from falling off?

You can try “roughing” up the surface with a sandpaper or fingernail file. This gives the surface of your item a textured surface so the hot fix glue has something to “grab.” Usually this helps your crystals to hold on difficult items. Note: after sanding, wipe of the surface so there is no dust on your item.

How do I get around return policy?

Here’s how to get your money back on absolutely anything:

  1. Find out the return policy before you pay.
  2. Proof of purchase goes a long way.
  3. Be strategic with in-store returns.
  4. Use this secret weapon.
  5. Get money back for shoddy services too.
  6. Get your credit card company involved.
  7. Get your money back for credit card late fees.