Helpful tips

Can we surrender Indane gas connection online?

Can we surrender Indane gas connection online?

Application for surrendering of LPG connection is available online which facilitate customers in the process of surrender giving status updates.

How do I reopen a closed gas connection?

Complete Procedure to Reactivate Indane Gas LPG Connection?

  1. Visit
  2. Click on ‘How do I’ on the left side of the screen.
  3. Choose the 6th option that says ‘How Do I reactivate my connection?
  4. Submit completed re-activation form to the distributor with the following details-
  5. Name of distributor.
  6. Consumer number.

What is the procedure to surrender LPG connection?

In case you want to surrender the LPG connection for any reason, you can register your request online and handover the cylinder/s and pressure regulator to your distributor. To exercise this option you need to log in by using your login id and password.

How do I check if my gas connection is active?

They will have to visit the Indane website and click on the link that says ‘Check PAHAL status’. Customers can find out their status through two options. In the first one, they will have to provide the name of the distributor, LPG ID or Aadhaar number or their consumer number and click proceed.

Can I have two LPG connections?

The government has now made it illegal for a household to have multiple connections under its policy of ‘one household, one LPG connection’. However, executives say oil marketing firms can make an exception if a consumer can show food being cooked in two kitchens under the same roof. Some also have separate kitchens.

Can I get LPG cylinder without connection?

Previously, distributors and companies didn’t let anyone book an LPG connection without address proof. However, with the new rules in place, customers can now easily buy a 5 kg LPG cylinder by visiting their nearby Indane gas distributors or point of sale.

How do I know my LPG subsidy is credited?

Again, login to account and mention your bank with an Aadhaar card linked to the LPG account in the popup window. After verification, submit your request. Now tap on the View cylinder booking history /subsidy transferred.

How can I transfer my gas connection?

Documents Required:

  1. Proof of identity.
  2. Proof of address.
  3. Gas book.
  4. Gas regulator.
  5. Gas connection voucher (the two page document received when you received your gas connection)
  6. Letter requesting transfer (mention customer number, current address and the address of the gas agency you will be transferring the connection to)

How many gas connections can a person have?

Every household, both urban and rural, are eligible for an LPG connection. Every household can have only one connection from either Bharat Gas / HP Gas/ Indane Gas for personal use.

Can we transfer gas connection online?

Under this scheme, customer can transfer LPG connection online to his / her preferred distributor which is having common area of operation/market.