Questions and answers

Who do I call about my log book?

Who do I call about my log book?

If you do find yourself needing a replacement if your original V5C has been lost, stolen, damaged, destroyed or you haven’t yet receive the certificate for your new vehicle then you can apply for a replacement V5C log book by phoning the DVLA on 0300 790 6801 or by post using the V62 form.

Why have I not received my logbook from DVLA?

The DVLA advises that the standard log book arrival time can be up to six weeks from your request – however, if your log book hasn’t arrived during this time, you are recommended to contact the department directly via the helpline or via the DVLA’s online email system available on their website.

How long does it take for a log book to come?

DVLA aims to send out a new V5C to you as soon as possible, usually 4 weeks after getting the old V5C from the seller. This may take longer because of coronavirus. If you do not get it within 4 weeks: complete form V62 – ‘Application for a vehicle registration certificate’

How do I speak to someone at DVLA Swansea?

For DVLA Swansea you need to dial 0300-790-6801.

Can you ring DVLA to change address?

You can inform the DVLA of your address change by using the above form. Or, you can call on 0300 790 6802. When you call simply explain that you need to update your DD details and provide your updated address. This will be for your car tax, which is linked to where your vehicle is registered.

Can I get my V5C number online?

You need to get a log book (V5C) if the original has been lost, stolen, damaged or destroyed by you or your insurance company. You can get a duplicate log book online if you do not need to change anything in the log book. The log book will be posted to the address which the DVLA has on record.

How do I find my V5C number without logbook?

How do I find my V5C number without a logbook? Unless you happened to have written it down, the only way to get this number is on the logbook. Therefore you’ll need to apply for a new one with a V62 form, which will cost £25 and take at least six weeks.

Do you have to wait for V5 to put private plate on?

You’ll no longer need to wait for the vehicle registration certificate V5C (log book) to arrive in the post. Downloading the eV948 will allow you to get your number plate made up quicker with your nearest registered number plate supplier (RNPS).

When must you contact the DVLA theory?

Correct! If you learn of a new health condition that might affect your ability to drive safely, you are required to notify the licensing authority. You must also notify them if you have become unfit to drive due to the deterioration of your health or pre-existing condition or disability.

What part of V5C do I fill in for change of address?

  1. Change of Address Only. Complete section 6 on the V5C to inform DVLA of your new address details and send the registration document in its entirety to DVLA, Swansea, SA99 1BA.
  2. Change of Name Only.
  3. Change of Name and Address.
  4. Changes to your Vehicle.