Why is my Internode internet not working?

Why is my Internode internet not working?

Restart your modem and retry your connection after 2 minutes. Log in to your router and check your username and password. Make sure that your username includes @internode.on.net – for example: “[email protected]”. If your username and password are correct and you cannot log in, contact our Support Team.

How do I fix my NBN outage?

NBN outages: What to do if your internet goes down

  1. Visit an outage checker.
  2. Restart your modem or router.
  3. Call tech support.
  4. NBN plans with 4G backup.
  5. What happens to your NBN in a power outage or blackout?

Why is your NBN not working?

Solid red (or blinking) There may be a line fault or problem affecting the nbn™ connection box. Turn off power to the nbn™ connection box and contact your phone and internet provider. Disconnect all non-compatible devices from telephone wall sockets. If that doesn’t work, contact your phone and internet provider.

Why are there so many NBN outages?

Much of the time outages are accidental and they can be caused by various factors, including: Congestion – network congestion is when there are too many users wanting access to a network at the same time, causing it to slow down and become gridlocked.

How do I reset my Internode modem?

You can reset your router to factory settings using the Reset button on the back of the device – to the right of the power button. Press and hold the button for 5 to 8 seconds to factory reset the router. Once you have reset your router to factory settings, you will have to restart this wizard from the beginning.

What lights should be on my NBN box?

Power – Solid green. Optical – Solid or flashing green. Alarm – Solid green. Uni-D – Off, amber, or green.

How do I reboot my nbn modem?

Turn off both nbn modem and wireless router for 5 minutes. Turn on nbn modem and wait 5 minutes, the light should remain orange. Make sure the wireless router is plugged into port UNI-D1 on the nbn modem. Turn on the wireless router and wait a few minutes and the nbn modem light should turn blue.

What lights should be on my Telstra nbn modem?

Green: Normal network activity. Blue: Mobile network activity (4G backup). White: Powered on and booting up. White (flashing): The firmware is automatically upgrading.

How do I reboot my NBN modem?

Locate the RESET button at the back of the wireless router. Hold the RESET button for 10 to 15 seconds, the lights at the front should start blinking, this is when you can let go. Wait about 5 minutes for the router to boot up again and try the connection.

How do I know if my NBN is working?

To check the status of the NBN in your area, enter your address in the check your address tool on the nbn website. If you’re in a fixed wireless or satellite area, you’re not required to connect to the NBN as Telstra will continue to maintain its network in these areas.

How do I access my modem settings Internode?

Open your preferred web browser – for example, Internet Explorer, Google Chrome, or Mozilla Firefox. Enter the following number into the address bar and then hit Enter on your keyboard: 192.168. 1.254 (this number is called an IP Address).