Questions and answers

How do I contact AHCCCS?

How do I contact AHCCCS?

1(855)HEA-PLUS (1-855-432-7587) – Calls Answered Monday through Friday 8 a.m. – 5 p.m.

What is Mercy Care Plan AHCCCS?

Mercy Care is a not-for-profit health plan offering integrated care to children, adults and seniors eligible for AHCCCS benefits. Physical, general mental health and substance use concerns (Complete Care) Serious mental illness (RBHA)

Is AHCCCS Mercy Care?

We are committed to providing quality medical and behavioral health care services to our members. AHCCCS (Arizona Health Care Cost Containment System) is Arizona’s Medicaid Managed Care Program. Mercy Care is contracted with AHCCCS to provide Medicaid covered benefits and services to Mercy Care members.

Does Aetna own Mercycare?

HEALTH PLAN OVERVIEW Mercy Care Plan (MCP) is Arizona’s largest Medicaid plan, sponsored by Dignity Health and Carondelet Health Network and managed by Aetna Medicaid. Mercy Care RBHA is Arizona’s state-contracted Regional Behavioral Health Authority, sponsored by Mercy Care Plan.

How do I get my AHCCCS ID number?

Enter the AHCCCS Provider ID in the “Account Number” field and the zip code on record with AHCCCS. Q: Where can I find my account number? A: You can find your account number on a recent statement. The account number is located in the upper left hand corner of your statement.

How can I check if my AHCCCS is active?

Information on that process can be obtained by calling the AHCCCS Help Desk at (602) 417-4451. AHCCCS has developed a Web application that allows providers to verify eligibility and enrollment using the Internet.

Is Ahcccs Medicaid?

Arizona Health Care Cost Containment System (AHCCCS) is Arizona’s Medicaid agency that offers health care programs to serve Arizona residents. Individuals must meet certain income and other requirements to obtain services.

What pharmacy takes Mercy Care?

Mercy Care network pharmacies include: Any CVS Pharmacy® (including those inside Target® stores), Walmart, Safeway, Fry’s, Albertson’s and Sam’s Club.

Does AHCCCS have a group number?

To use the AHCCCS Online website, you must have an active account. For assistance, please contact the AHCCCS Customer Support Group at (602) 417-4451.

What is my AHCCCS number?

Speak to an Eligibility Customer Service representative: 1-855-HEAplus (1-855-432-7587).

Is AHCCCS the same as Medicaid?

AHCCCS is Arizona’s State Medicaid Program. AHCCCS Members who also have Medicare are called Dual Eligible Members.

How do I know if my AHCCCS is active?