How do I contact Tiger Airways?

If you have not received any communications regarding your credit, please contact our Guest Contact Centre on 13 67 89.

Is Scoot and Tigerair the same?

On 25 July 2017, Tigerair was officially merged into Scoot, using Tigerair AOC, but retaining the ‘Scoot’ brand.

Does Tigerair exist?

Australian budget airline Tigerair has been shut down, with parent company Virgin Australia deciding to close the brand after 13 years. Customers who had bought tickets for Tigerair flights will be able to use travel credit for flights operated by Virgin Australia.

Is Scoot part of Singapore Airlines?

Scoot is the low cost airline of the Singapore Airlines Group. With Singapore Airlines’ (SIA) codeshare agreement with Scoot, you’ll enjoy a budget-friendly way to connect to over 30 destinations outside of Singapore Airlines’s networks.

Can I get a refund from Tigerair?

Can I cancel my Tigerair flight and get a refund? Unfortunately, Tigerair’s fares, charges and travel extras are generally non-refundable. You can request a refund of your Government taxes only, and you will get back 50 AUD.

Can you bring your own food on Scoot?

There’s no in-flight entertainment, but this is acceptable given that it’s a budget flight. This is terrible for passengers on long haul flights who aren’t aware of this limit, on top of the fact that Scoot does not allow outside food or serve water for free.

Is Scoot a safe airline?

Scoot has become the first low-cost carrier in the world to be awarded the highest 5-star rating in the Skytrax Covid-19 Airline Safety Audit as well as the Diamond status by global safety audit, APEX Health Safety powered by SimpliFlying. This adds to Scoot’s 7/7 safety rating by AirlineRatings.

How good is Scoot?

Scoot provides – in addition to fantastic value airfares – a safe, reliable and contemporary travel experience with a unique attitude – Scootitude. In the Economy Class, Scoot offers extra legroom seat options as well as the Scoot-in-Silence quiet cabin zone on its Dreamliner flights.