Most popular

How do I contact Westpac?

How do I contact Westpac?

00 61 2 9293 9270
Westpac/Customer service

Does Westpac have live chat?

Save time by contacting us via the Westpac App. Chat is available 24/7 or skip the automated questions and be connected to the right person, faster.

Does Westpac have a 24 hour helpline?

Mobile Banking Or, you call our Cards Customer Service Call Centre: 1300 651 089 (24 hours a day, 7 days a week) Overseas – Call +61 2 9155 7700 (24 hours a day, 7 days a week). Please note that calls made from mobile phones, public telephones or hotel rooms may attract additional charges.

How do I contact Westpac NZ from overseas?

If you’re outside New Zealand you can call us on +64 9 912 8000 (standard call charges will apply) Monday to Friday 7am to 8pm and Saturday and Sunday 8am to 5pm (NZST).

Is Westpac call Centre open?

Weekdays 8am – 6pm, Saturday 9am – 3pm. Closed on public holidays. For general enquiries, please contact our dedicated team: 0800 888 111.

What is the phone number for Westpac?

Is Westpac a good bank?

Good reliable bank. Westpac is a well known bank. They are competitive with home loan rates, savings interest and credit cards. Staff are knowledgeable and friendly, always ready to assist with any problems or concerns. It is a concern that so many branches are closing.

How do I email Westpac Australia?

Westpac Bank complaint contacts like Phone, email and support form

  1. Complaint via Phone number : 132 032.
  2. The Complaint via Email : [email protected].
  3. Complaint via Support Form : Westpac Bank Support Form.
  4. Westpac Bank complaint website :

How do I call NZ from Westpac Australia?

Let us know how we can contact you Simply call 1300 651 089. If your contact details change while overseas, call: +61 2 9155 7700 for Platinum cardholders. +61 2 9155 7711 for Black cardholders.

Why can’t I log into my Westpac account?

If you have set up a 4-digit PIN and/or fingerprint recognition and are unable to sign in, there may be an issue with the Date & Time settings of your mobile device. For security reasons they have to be Set Automatically rather than manually. For more help please go to Business mobile banking page.

Which bank is 03 in NZ?

Account number prefix

Bank name Bank prefix Branch range
Westpac 03 0001–1999
Heartland 03
Kookmin Bank 02 Agency arrangement via BNZ
NZCU 03 Agency arrangement via Westpac

How to contact Westpac phone service from overseas?

Talk to us now to connect directly to our customer service team. Contact us in the Westpac App Connect directly to our customer service team. Emergency card services from overseas. Please note that calls made from mobile phones, public telephones or hotel rooms may attract additional charges.

What do you need to know about Westpac New Zealand?

It’s important for us to continue to improve our customer service so please let us know about your Westpac experience – whether good or not so good, and then we can look to put things right. Please note: If you have an urgent enquiry please phone us.

How to contact Westpac Bank if you are deaf?

If you are deaf, or have a hearing or speech impairment you can contact us through the National Relay Service and ask for 132 032. Subpoenas relating to Westpac Banking Corporation (which include the St George, Bank of Melbourne and BankSA divisions) should be served on our registered office and addressed to:

How to make a complaint about Westpac Bank?

However, please note that before the Banking Ombudsman can formally investigate your complaint, it must first have been fully reviewed by Westpac’s Customer Solutions team. Freephone: 0800 805 950 Visit their website: Make a complaint: