How do I get a refund from Groupon bucks?

Let them know that any customer who requests a refund should be referred to Groupon customer support page at groupon.com/customer_support. Our customer support reps will then apply the Groupon refund policy and work with the customer to resolve the situation.

Does Groupon give cash refunds?

In accordance with the law, on the vast majority of deals, any unredeemed Groupon may be returned for a full cash refund within the first 7 working days from the day after the day that you receive the Groupon.

How do I redeem my Groupon bucks?

You’ll need to manually apply the Groupon Bucks in your account at checkout. Just check the box next to “Apply available Groupon Bucks” under Payment Method, and the number of Bucks in your account will be deducted from your total.

How do I cancel a purchase on Groupon?

How to Cancel an Order

1. On mobile or desktop, navigate to Customer Support. Don’t have the mobile app? Download it here.
2. Select the order you want to cancel.
3. If your order is eligible for self-cancellation, you’ll see an option to Cancel Order.
4. Follow the steps provided to complete cancellation.

What happens if I don’t use my Groupon?

You have 24 hours to use them to purchase a new voucher or vouchers. If you don’t make any purchases with your Groupon Bucks within 24 hours, you forfeit your Bucks and Groupon restores the face value of your expired voucher. Your original voucher will become worthless.

Can I get a refund on unused Groupons?

You can always get a refund for your purchase from the merchant who issued the voucher, in the minimum amount you paid. You can also return the unredeemed voucher to Groupon within the first three days of purchase. The three-day time limit is final, and after it expires, Groupon will not refund your voucher.

How do you get Groupon refund?

To get a refund from a third-party seller, you must cancel your order within 2 hours of placing it, or contact the merchant directly to initiate the return process. After the merchant has confirmed with Groupon that their items have been returned, you should receive a refund in about 2-3 weeks.

How do you return a Groupon?

Go to Groupon.com, or open the Groupon mobile app, and sign in. Go to My Groupons. Select View Details next to the order you want to return. Select Return Package, and print your prepaid mailing label on the next page. Attach the Groupon return label to your order, and then mail it back.

What is Groupon cancellation policy?

Local Deals – Groupon allows you to self-cancel within one day; after this point, you may not be able to self-cancel. Groupon Getaways – Groupon’s cancellation policy for getaways varies depending on the fine print of the getaway. Groupon Goods – You can cancel within two hours of your purchase.

Do Groupon bucks expire?

“If a Merchant or venue refuses to honor any voucher, Groupon will refund the amount paid upon request in the original form of payment, or will credit the Groupon account of the purchaser with an equivalent number of Groupon “Bucks” for future purchases on the Site. Groupon Bucks do not expire.