What is a KPO company?

What is a KPO company?

Knowledge process outsourcing (KPO) describes the outsourcing of core information-related business activities which are competitively important or form an integral part of a company’s value chain. KPO requires advanced analytical and technical skills as well as a high degree of specialist expertise.

What type of job is KPO?

Knowledge Process Outsourcing (KPO) is the process of outsourcing knowledge intensive activities that are data driven and encompass the process of gathering, managing, analysing and delivering objective insights into businesses.

Is KPO a part of BPO?

Knowledge Process Outsourcing or KPO is a subset of BPO. KPO involves outsourcing of core functions which may or may not give cost benefit to the parent company but surely helps in value addition.

What are BPO and KPO companies?

BPO and KPO are two types of outsourcing that companies often employ, particularly when it comes to call center operations. While BPO call centers handle processes on behalf of a client, KPO call centers are involved in the handling of information, knowledge, or data on behalf of a client company.

Is KPO a good career?

KPO industry is one of the lucrative place to work if a person has a zeal to learn and having problem solving skills and work in time, bound project and commitment and positive attitude. In a KPO industry a candidate can earn good salary depending upon the performance and domain of the work.

Is KPO better than BPO?

BPO focus on low-level process whereas KPO focus on the high-level process. In BPO low coordination and collaboration are required whereas in KPO high coordination and collaboration is required. BPO is less complex whereas KPO is more complex. BPO needs process expertise whereas KPO needs knowledge expertise.

How can I start my own BPO?

Keep reading for tips on hiring, training and promotion.

  1. Determine the type of BPO you want to start. BPOs offer everything from accounting and human resources to IT and web development services.
  2. Write out a business plan.
  3. Do the paperwork.
  4. Invest in the necessary equipment.
  5. Start by accepting short contracts.

Is KPO a good career option?

How can I start my own KPO?

How to build a successful financial KPO unit

  1. By Priti Parekh.
  2. Understand the client’s perspective.
  3. Build relationships with end-users.
  4. Consciously plan for work evolution.
  5. Choose the right team.
  6. Sound culture to drive success.
  7. This article is supported by Spark the Rise.