Why does my Sky box keep failing to record?

If your Sky+ box is not recording it’s best to carry out a planner rebuild. For this, your Sky box will need to be switched on and show a picture on your TV. You’ll also need your Sky TV remote control to access the settings on your Sky TV box. Next, press ‘0-0-1’ on your remote control keypad and then press select.

How do I reset my Sky box without losing recordings?

Carry out a System Reset While still holding the buttons, switch your box on at the mains. Continue to press and hold for up to 60 seconds until the recording and playback circle on the front panel of your box lights up. The box will take a few minutes to complete the System Reset and will then switch to standby.

Why won’t my Sky box record or pause?

Restart the Sky box (Planner Rebuild) Press Services on your Sky remote, then go to Help and press Select. Go to highlight Sky+ Planner Rebuild and you’ll see a confirmation banner. Press select to confirm. Wait at least 4 minutes and then press Sky to switch on your Sky box.

Will my Sky box still record if I cancel?

If you cancel your Sky subscription then you can keep the box as you own a Sky+ box and it will continue to receive the free channels but you will be unable to record them or watch any recordings back you might have made.

Why do Sky delete recordings?

When programmes suddenly disappear, it could be that you’ve hit your storage limit. When your hard drive is full, Sky automatically deletes items to free up room for necessary basic functions and new recordings. If you’re fast reaching that storage limit and space is the problem, we’ve got some good news.

How do you unfreeze a Sky box?

If the light doesn’t turn green, you’ll need to restart your Sky box.

1. Press the standby button on your Sky remote, then turn your box off at the mains. Wait a few moments and turn the box back on.
2. Wait four minutes, then press sky on your Sky remote.

Why do I have to keep resetting my Sky box?

Try a Reset Settings in the hidden menu. To enter hidden menu press Home and navigate down to Settings but do not select Settings. With Settings highlighted press 0 0 1 Select. Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.

How long can I pause live TV on Sky?

one hour
You can pause live TV and rewind on a channel on Sky Q for up to one hour, by pressing the Play/Pause button on your remote control. After the hour is up, the programme will then continue to play from the point you paused it.

Why has my live pause stopped working?

This issue can either be to do with the remote glitching or the signal from certain commands from the remote control may be weak meaning that the live pause will not function as it should. Fixing this problem shouldn’t require any electronics work and should just be a software issue that can be solved quickly.

Do I have to return Sky HD box?

Cancelling part or all your subscription? You need to return your equipment within 60 days of your service(s) ending, or within 30 days if we’ve cancelled your services because you’ve fallen into debt – although sometimes we might ask you to return it sooner.

Can I use old Sky box for Freesat?

Can I Use My Sky Box For Freesat? The answer is yes and no here, it may sound the same but you can use your old Sky box for free to air(FTA) satellite TV, but not to receive “Freesat”. If you currently subscribe to Sky Q, this cannot be used for Freesat.

How long do recordings stay on Sky?

After 4 hours of inactivity when auto-playing recordings and downloads, we’ll ask you to confirm you’re still watching by pressing any button on your Sky Q remote.

How can I get my Sky Box to stop recording?

Start by pressing the standby button on your Sky box remote. For models with recording capacity, wait for the Hard Drive to stop spinning (it should take about a minute or so). Switch off everything, including your Sky box, TV and all connected peripherals and devices.

Why does my Sky Box have a hard drive problem?

Your SKY box has to read and write a lot of data to and from your hard drive and if that hard drive is fragmented the hard drive mechanics have a lot of work to do which could lead to jerky playback or recording problems. In order to defrag your hard drive you have to perform a planner rebuild.

Why is my Sky Q recording not working?

Recently, I have been having issues with Recordings on SKY Q and Mini Boxes. Firstly, it started with ITV2 HD failing to record anything, with a Technical Fault error. ITV2 and +1 worked ok. Now it has developed across all recordings randomly.

What happens if I unplug my Sky Box?

As has been stated in answer to your question, you will not lose your recordings just because you remove power from your Sky+. You will only lose them if you have to do a full system reset or there is something fundamentally wrong with your box. Thanks, Headcovers.