Questions and answers

Why has my eBay order not shipped yet?

Why has my eBay order not shipped yet?

If your item hasn’t arrived yet it may still be in transit, so the first thing to do is to check the delivery information. You can find your order’s delivery information in your Purchase history – opens in new window or tab. You’ll be able see the item’s expected delivery date, and the address it’s being shipped to.

How long does a seller have to dispatch an item on eBay?

2 days
Handling or dispatch time is the time between the buyer’s payment clearing and you handing the item to your postage provider. Buyers want their purchases to arrive quickly so we recommend setting a dispatch time of no more than 2 days. Shorter dispatch times are always better if you can reliably meet them.

How long should it take for eBay to ship?

This can range from the same working day, to up to 30 business days from when they receive payment. Shipping or courier services: Most sellers offer a variety of delivery options, so you can choose the service you prefer when you’re checking out. Delivery times can vary depending on which service is used.

What happens if eBay seller doesn’t respond?

If the seller doesn’t respond within that time, go to the Resolution Center to escalate the case to Customer Support. When Customer Support decides a case in your favor, we’ll send your refund to the PayPal email address you used to purchase the item. This may take a few days.

Why is my item not being shipped on eBay?

Not all sellers mark items as being shipped. As for not replying to your question, if you’ve sent a lot of emails to him, he’s probably ignorning you at this point. There’s really no need to continue any type of contact with the seller.

What to do if an item has not been shipped?

I ordered from this seller, 3 days ago, and it has not shipped. they have not responded to my previous emails. I’ve paid for the item, and they have not shipped it. This seller is BS. I’m leaving NEGATIVE feedback for this seller, and I’m opening a case against them to get a refund. Hope this helps some else.

How can I tell if an item has been sold on eBay?

To do that click on the number in (parenthesis) next to their ID/Name. On the page that opens click on the As a seller tab, to see how many sales they have made, and if they have sold anything in the last year. Also look to see what country the seller is registered in.

What happens if you don’t receive your item from the seller?

You have 30 days from the estimated delivery date to inform the seller that you didn’t receive your item. Once you’ve told them there’s a problem, the seller has 3 business days to provide a delivery update, offer a replacement, or give you a refund.